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5 Examples of IoT Implementation in Hospitality

5 Examples of IoT Implementation in Hospitality
5 Examples of IoT Implementation in Hospitality

5 Examples of IoT Implementation in Hospitality

KUNETIZEN | As a businessman, you must be able to continue to adapt to existing changes, including joining the digital ecosystem. The digital ecosystem offers various conveniences in your business processes.

The Internet of Things (IoT) is part of the digital ecosystem which refers to a network of physical devices connected via the internet. With IoT, your hotel facilities can be connected to the digital world. Here are 5 examples of IoT implementation in hospitality that you can apply to advance and digitalize your business!

1. Smart Room Adjustment

An example of IoT implementation in hotels is smart room customization or what is also called smart room customization. Smart room customization involves the use of IoT technology to provide guests with the best staying experience in a hotel room.

There are lots of features that you can provide, for example automatic temperature settings which use temperature sensors to automatically adjust room temperature based on guest preferences or changes in the weather.

Another example is smart lighting, which is a lighting system that can be adjusted automatically or via a mobile application, allowing guests to adjust the light intensity according to their needs or mood.

Apart from automatic temperature settings and smart lighting, you can also provide electronic control in hotel rooms, where all electronic devices can be run from just one hand. Starting from TV, AC to other electronic devices in hotel rooms. 

This smart room adjustment can provide comfort for guests that makes them feel at home staying at your place of business for a long time. This can also make energy expenditure more efficient, because one of the benefits of IoT is efficiency. 

2. Mobile Key Access

If you often experience problems where guests frequently report losing physical keys, then it might be time for you to implement mobile key access with IoT technology. Mobile key access or mobile key access is a digital key where guests who have checked in can access the room using the mobile in their hand.

To provide this feature, hotels must be able to provide a mobile application that allows guests to carry out the check-in process and obtain a mobile key to open the room door.

IoT also enables the use of security technologies such as encryption and biometric protection (such as fingerprints or facial scanning) to ensure that mobile keys can only be accessed by their owners.

So apart from being able to solve the problem of losing physical keys which often occurs, mobile key access is also safer from misuse of physical keys by other people. Coercion, fraud and so on can also be avoided with face detection. 

3. Chatbot/Virtual Assistant

Implementing chatbots or virtual assistants with the Internet of Things (IoT) in the hotel industry can provide a more interactive and personalized experience for guests. Chatbots can give guests the option to check-in or check-out via chat, and the information can be directly connected to IoT systems to provide mobile key access or notify hotel staff about room status.

Additionally, chatbots can assist guests in making room service requests such as food orders or additional requests, and IoT systems can be used to monitor and manage the service delivery process.

Other functions of chatbots besides automatic check in and check out and room service requests also provide information about tourist attractions, restaurants and local activities with the help of data from IoT that collects actual information.

This chatbot will certainly help your hotel customers a lot. Not only that, guests can also submit complaints, suggestions, input and appreciation with this virtual assistant. Makes it easier for you to make improvements and innovations.

4. Smart TV with Streaming

Smart TVs with streaming are an example of an Internet of Things (IoT) implementation that is changing the viewing experience in your hotel room. With IoT, Smart TVs can connect to the internet network and interact with various other smart devices in the smart hotel ecosystem. 

For example, users can control their Smart TV via virtual assistants such as Google Assistant or Amazon Alexa, or even utilize motion sensors to change channels or volume. 

In addition, Smart TV with streaming also allows users to access various streaming applications and digital content services without the need for an external device. The system can learn from user preferences and provide appropriate content recommendations, creating a customized and accessible viewing experience.

This implementation also includes connectivity with mobile devices via applications connected to Smart TVs. Users can use their smartphone to control a Smart TV, send content from the mobile device to the TV screen, or even use the smartphone as a game controller when playing games. Leveraging IoT technology, Smart TVs with streaming provide a smarter, more connected and satisfying viewing experience for modern users.

Incoming guests will feel more comfortable spending more time in your hotel room, allowing them to extend their stay for more of the best viewing experiences. 

5. IoT Enabled Wi-Fi Management

IoT-enabled Wi-Fi management delivers innovative solutions to improve efficiency and user experience in wireless network management. By using IoT technology, this system enables automatic network management and optimization. 

Sensors and IoT devices can be installed at various points to monitor bandwidth usage, identify connected devices, and analyze network traffic data. This information can then be used to dynamically adjust network capacity, ensuring that network resources are distributed efficiently according to needs.

Apart from that, IoT-based Wi-Fi Management can also provide a deeper understanding of network performance and user satisfaction levels. By leveraging analytics obtained from IoT sensors, strategic decisions can be made to improve signal quality, optimize access points, or respond to changes in network load in real-time. 

Not only that, the use of IoT security technology can also improve network security, involving automatic threat detection and providing better protection against cyber attacks. IoT-Enabled Wi-Fi Management brings greater efficiency, security, and connectivity to wireless networking environments.

So, the following are 5 examples of IoT implementation in hotels. Applying IoT to your business, especially in the hotel industry, is an important adaptation to the digital ecosystem.